Privacy Policy

This Privacy Policy describes how Propeller AI ("we", "us", "our") collects, uses, and protects personal data when you visit propellerai.io or engage with our services. We act as the data controller under the EU General Data Protection Regulation (GDPR) and applicable international data protection laws.

Contact for privacy matters: catalina@propellerai.io

We only collect data we need to operate our studio and respond to enquiries.

• Information you provide: name, email, phone number, business details, and any message content you submit through our enquiry form or by email.
• Technical data: IP address, browser type, device information, referring URL, and pages visited, collected automatically through standard server logs and privacy-respecting analytics.
• Cookies: strictly necessary cookies for the site to function, and (with your consent) analytics cookies to understand traffic patterns.

• To respond to your enquiry — necessary for steps prior to entering into a contract (Art. 6(1)(b) GDPR).
• To deliver and improve our services — legitimate interest in operating a high-quality studio (Art. 6(1)(f) GDPR).
• To send relevant updates — only with your explicit consent (Art. 6(1)(a) GDPR), which you may withdraw at any time.
• To meet legal obligations — accounting, tax, and regulatory requirements (Art. 6(1)(c) GDPR).

We do not sell personal data. We share it only with carefully selected service providers who help us run our business — for example hosting, email delivery, analytics, and CRM tools — under written data processing agreements. Where data is transferred outside the EU/EEA, we rely on Standard Contractual Clauses or equivalent safeguards.

We retain personal data only as long as necessary for the purposes above, or as required by law. Enquiry data is typically kept for up to 24 months unless a client relationship begins, in which case it is retained for the duration of the engagement plus statutory retention periods.

Under GDPR and similar laws, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion ("right to be forgotten")
• Restrict or object to processing
• Data portability
• Withdraw consent at any time
• Lodge a complaint with your local data protection authority

To exercise any of these rights, write to catalina@propellerai.io.

We use appropriate technical and organisational measures to protect your data against loss, misuse, and unauthorised access. No method of transmission over the internet is fully secure, and we cannot guarantee absolute security.

We may update this Privacy Policy from time to time. The current version is always available on this page with the date of last revision shown above.